Operating under Center for Disease Control guidelines as well as a Missouri mandate requiring social distancing in response to the COVID-19 pandemic, Big Thunder Marine in Lake Ozark remains open and—according to general manager Jeremy Anderson—“closed seven boat deals” this week. The dealership’s service department also remains open and is already busy de-winterizing boats for the 2020 season.
Big Thunder Marine is a top Fountain and Donzi dealer. Photo by Mark Spencer courtesy/copyright Fountain Powerboats.
“We have been following all of the CDC guidelines as well as all state and county rules,” said Anderson in a press release earlier today from Big Thunder Marine, which carries the Fountain Powerboats, Statement Marine and Donzi Marine high-performance powerboat brands. “All of our at-risk team members are working from home. We are practicing social distancing with both team members and clients. We aren’t allowing more than 10 people in any of the showrooms (Big Thunder has more than one location) at any one time, and none in the shops.
“We have installed wall-mounted hand sanitizers at all building entrances,” he continued. “We’ve increased our building cleanings to twice a week. We have some pretty potent wipes that are being used twice a day on all high-touch areas such as door handles, counters and bathrooms.”
For clients who still prefer to avoid the Big Thunder showroom and shelter in place—and are still looking for a new or pre-owned boat—the Big Thunder team has been using Facebook live video and emailing specifically requested images.
Anderson also said the company is “fully committed to keeping all of our team members on staff and making sure they are paid during this time” as well as supporting its customers.
“Now, more than ever, boating continues to be a way to escape with friends and family as a getaway from the stress of life,” he said. “I truly believe that what’s happening in the world today will bring families closer together. When this is all behind us, we will end up having a huge year with many new people getting into boating, and many who have stopped because their lives became too ‘busy’ finding the time for what has given them some of their greatest memories. Our clients are looking to us to make sure they can escape from it all here at the lake.”
Big Thunder Marine currently has a 10-person limit in its showrooms.